How do I receive my tax bill if I sign up for eBilling on the portal?
The default delivery method for all tax accounts is paper billing via Canada Post. If you opt to switch to eBilling through the Property Tax Portal, you will receive email notifications when your tax bills are issued. Mail delivery will be discontinued and you will be able to view, download or print your property tax bills by logging into your Property Tax Portal account. All issued bills will be listed under the Account Information tab.
Can I add a second email to the eBilling tax bill notifications?
eBilling notification emails will be sent to the email address registered when you create your account on the Property Tax Portal. If another property owner also wishes to receive email notifications for tax bills, they may create their own account on the Property Tax Portal using their email address and select the eBilling delivery method.
I do not have a copy of my tax bill to get my roll number and access code. How can I request this to register my tax account?
You can request your tax account registration details from the Add Account tab in the Property Tax Portal. Below the registration fields, there is a link to submit an email request to the Tax Department. Complete the required fields in the email and we will verify your account details and provide the necessary information for registration.
I receive an error message when I try to log in or when I try to reset my password, what should I do?
Please contact our office with details of any errors you encounter and we will work to resolve them for you. You can find a link to submit an email with your experience details at the bottom footer of any page in the Property Tax Portal. Our contact information is also provided in this section. Additionally, you may use this link to provide feedback about your experience with the new Property Tax Portal.
What do I do if I received a message that I'm locked out of my account due to too many incorrect login attempts?
If you enter incorrect credentials multiple times, you will receive an error message indicating that your account is locked. A notification email will be sent to your registered email address, informing you of the lockout and its duration. Once the lockout period has elapsed, you may attempt to log in again or reset your password. If you receive this notification and suspect that an unauthorized individual may be attempting to access your account, please reset your password immediately to prevent any potential fraudulent activity.
Contact
Questions? Please contact Service Caledon by dialling 3-1-1 within Caledon's boundaries (905-584-2272 from anywhere) or emailing info@caledon.ca.
Property Taxes
Your property taxes are used to pay for a variety of services provided by the Town, Region of Peel and local school boards. You will receive an interim and final bill each year for your property taxes, with the amount and due date of your installment payments.
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