Caledon’s new Lost and Found portal reunites pets and owners

October 7, 2021 -- Caledon Animal Services is pleased to announce the launch of a new online Lost and Found pet portal dedicated to helping residents reconnect with their lost pets. Residents who have lost (or found) a pet can easily input information into a database by filling out a questionnaire and uploading a photo.

“Pets are part of the family, so we want to do everything we can to make sure they get home safe,” said Mayor Allan Thompson.  “The new online Lost and Found Pet portal improves the process for both residents and staff.”

Available at caledon.ca/lostandfound, the new portal was developed by Animal Services and Information Technology staff at the Town.

“This new service will be a great tool to reunite lost pets with their families,” said Brenda Dermott, Supervisor of Caledon Animal Services. “Until now, the lost and found process was paper-based. Going to an online platform will allow for quicker response times and less stress to the animals and their owners.”

Launching today, the new online form is accessible, mobile-friendly and secure.  It will allow for

• Improved customer service
• Faster processing for both residents and staff
• Photo uploads of pets to help identify them faster and easier

To learn more about the new Lost and Found portal, please visit caledon.ca/lostandfound. 

Photo caption: Mayor Allan Thompson (holding Lucie) and Town staff at the Caledon Animal Shelter

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Media contact:

Stacey Abbott
Manager, Communications
905-584-2272 x. 4076 | stacey.abbott@caledon.ca  
www.caledon.ca | @YourCaledon