(March 30, 2020) All Town of Caledon facilities, including Town Hall and all recreation facilities, will remain closed until further notice. The Town had previously announced these closures through April 5, 2020.

“We don’t take this decision lightly, we know these closures impact the daily lives of our residents,” said Mayor Allan Thompson. “But based on the best advice we are getting from public health experts we need to continue doing all we can to fight this pandemic.”

The Caledon Emergency Operation Centre (EOC), in consultation with its regional partners, is continually assessing the situation to determine any necessary changes to operations, programs or service levels.  The Town is focusing its staffing and resource levels to provide core services while at the same time taking all available measures to mitigate risk and protect the health and safety of residents.

TOWN OF CALEDON SERVICE UPDATES

The Town has already implemented a wide range of service level adjustments in response to the COVID-19 pandemic.

ANIMAL SERVICES

The Caledon Animal Shelter is closed to the public. Pet adoptions are closed and no donations will be accepted at this time. Animal Services will continue to respond to animal related urgent concerns such as dogs and livestock at large, sick and/or injured wildlife, etc.  For more information call 905.584.2272 x. 4698.

BUILDING INSPECTIONS

Until further notice, only emergency building inspections -- such as for unsafe buildings or sewage system failures -- will be conducted. (Updated March 23)

BUILDING PERMITS

New building permit applications are not being accepted but applications already submitted will continue to be processed.

BY-LAW ENFORCEMENT

Municipal Law Enforcement Officers are attending to urgent, high-priority calls and enforcement needs in the community. For more information call 905.584.2272 x. 3462.

CALEDON PUBLIC LIBRARY

All branches of the library system are closed. Residents are encouraged to delay returning borrowed materials until regular services resume. Overdue fines will not be incurred during this time. On-line materials including e-books and streaming materials can be accessed via the Caledon Public Library website.

CLAIMS

Claims will continue to be adjudicated and anyone wishing to submit a claim can do so online at caledon.ca/riskmanagement.

CONSTRUCTION

Town projects are continuing, subject to external service providers.

CUSTOMER SERVICE

The Town continues to provide phone and email service through Service Caledon at 905.584.2272 x. 7750 (info@caledon.ca) Monday to Friday 8:30 a.m. to 4:30 p.m. and through www.caledon.ca.

FACILITIES

Town Hall, community centres, recreation centres and all other Town offices and buildings are closed to the public.

FINANCE

Vendors will continue to be paid.

FIRE AND EMERGENCY SERVICES

The Caledon Fire and Emergency Services administration building remains closed to the public but the Town’s response to emergency incidents remains unchanged. Until further notice fire inspections will be limited to those that are related to an immediate threat to life or to unoccupied buildings during the construction phase. At this time a total burn ban is in effect and burn permits are currently unavailable.

PARKING PASSES

Parking passes can be obtained online at caledon.ca/parkingpass. The rules of the program are still in effect with no further changes. For more information call 905.584.2272 x. 3462.

PARKS

Playground equipment is NOT sanitized and surfaces could spread COVID-19. If parents, children, families are choosing to visit parks, practice social distancing, and wash and sanitize their hands thoroughly afterwards. (Updated March 20)

PLANNING AND DEVELOPMENT

No new development applications are being accepted at present. Applications already submitted will still be processed. Any associated public meetings are cancelled until further notice.  Telephone consultations will continue.

POLICE

For non-emergency calls please contact the Caledon detachment of the Ontario Provincial Police at 1-888-310-1122. For emergencies call 9-1-1.

PROVINCIAL OFFENCES COURT

All Provincial Offences Act matters scheduled from March 16 through to and including May 29, 2020 will be adjourned and rescheduled to a later date. For more information visit the Ontario Court of Justice.  You can also contact the Provincial Offences Administration by email as follows:

• For Caledon matters: caledon.poa@caledon.ca
• For Dufferin County matters (Amaranth, East Garafraxa, Grand Valley, Melancthon, Mono, Mulmur, Orangeville, and Shelburne): dufferin.poa@caledon.ca.

Please note, we are not accepting calls at this time.

PURCHASING

The procurement process continues. Bids and tenders are available online at caledon.ca/purchasing.

RECREATION AND COMMUNITY CENTRES

Facilities

All recreation facilities and community centres are closed.

Memberships

Memberships will be extended for the duration of the closure.

Programs

Registered programs are cancelled. Refunds/credits will be issued automatically by the Town. Spring registered programs will be extended where possible and communicated through email, including refund/credit information where applicable. Registration for programs occurring after April 5, 2020 is deferred.

Rentals

All rentals are cancelled. All cancellations will be fully refunded automatically by the Town. Residents are still able to book facility rentals for events occurring after April 5, 2020.

ROADS

All road maintenance operations continue. Permit can still be purchased and paid for over the phone, by mail or by the drop box at Town Hall.

TAX

In response to the COVID-19 pandemic the Town is allowing the deferral of tax payments. For more information visit caledon.ca/tax.

TRANSIT

Effective Monday March 23, 2020, Mayfield West Route 81, which is operated by Brampton Transit is cancelled until further notice. The Bolton Line is still operating as normal.

A full list of online services is available at caledon.ca/eservices.

REGIONAL SERVICES

Garbage

There are no changes to garbage collection, but recycling centres will only accept debit and credit payments. Check for more Regional changes and closures: Temporary Service Disruptions.

Childcare

Peel Public Health is recommending the closure of all childcare centres, before and after school programs and March Break camps from March 16 until April 5, 2020.

MORE INFORMATION

Peel Public Health
For information and updates from Peel Public Health, please visit peelregion.ca/coronavirus, follow @regionofpeel on Twitter or on Facebook, or call (from Caledon) 905-584-2216 during business hours (Monday to Friday 8:30 a.m. to 4:30 p.m.).

Town of Caledon
For updates from the Town of Caledon, follow @YourCaledon on social media or download our app to get alerts to your mobile device (caledon.ca/app).

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Media contact:
Strategic Initiatives | 905.584.2272 | communications@caledon.ca